OMNICHANNEL SOLUTIONS

THE BEST PARTNER FOR YOUR SALES CHANNELS MANAGEMENT

We support you in managing your sales channels to enable the development of your online channel.

We support your teams with the goal of making them independent in managing all the essential levers to maintain control of sales channels and customers.

DIGITAL BUSINESS CONSULTING
TEMPORARY MANAGER

• Strategic consultancy in setting business models

• Support to organizational review and processes in e-commerce insourcing paths

• Assessment of market solutions

• Support and coaching for the management of projects in the insourcing and omnichannel pathways

• Information architecture design

• Coordination of e-commerce platform development

• Integration of third party systems

• Support & Maintenance (AMS)

LEGAL & FINANCIAL ACCOMPLISHMENT

• Sales support

• Support to the processing of personal data

• Development of export and logistics procedures compliant with national and international regulations

• Management of foreign tax identification for purposes

• Consulting & advisory

ACCOUNTING

• Treasury and collection management services

• Fraud management

• Sales reconciliation

• Billing to the final customer and related tax obligations

ORDER MANAGEMENT

• Integration of POS systems inside your store

• Implementation of omnichannel B2C processes:

• Buy online and collect in the store (Click & Collect)

• Book online and pay at the store (Reserve & Collect)

• Buy online and return in-store (Return In Store)

• Buy online what you can’t find in the store (Save The Sale)

• Subscription sales management

CUSTOMER CARE

• Support services to the final customer during the pre and post processing of the order

• Operational and administrative process management services related to product returns

• Withdrawals Management

• Quality control and reconditioning

• Refund

• Consulting support for Customer Care organization and management

We are Partner of Prestigious Brand In Different Industry

FASHION & DESIGN
FASHION & DESIGN
COSMETICS & ACCESSORIES
COSMETICS & ACCESSORIES
FOOD & BEVERAGE
FOOD & BEVERAGE
ELECTRONICS & FMCG
ELECTRONICS & FMCG

START YOUR PROJECT

Contact us to discover all the opportunities for your business